ISO 41001 Facility Management System (FMS)
ISO 41001 Facility Management System (FMS) is the world’s first international FMS standard published by the ISO in 2018, Facility management is an organizational function, that blends with people, place, and process to improve the productivity of the core business and the quality of life for the given built environment.
Built environment
Built environment
Includes the collection of all the infrastructure, buildings, and external works in an area. Such as walkaways, fences, mechanical & electrical installations, facilities, and more
Quality of life
Quality of life
The process of increasing the safety standards and better health conditions for the people working in the built environment
Productivity of the Core business
Productivity of the Core business
Works on improving the services of the society such as medical, educational, hotel, condo services, shopping malls, commercial business services, hospitality, and more
Why ISO 41001:2018 Facility Management System?
ISO 41001 sets the benchmark to develop and drive strategic, effective, tactical, and operational practices in Facility Management
Operation performance of facility concerning service failure, risk of failure
Direct protection of physical Facilities by Quality Maintenance services
Deliver FM services according to legality/contract terms (SLA, KPIs, Risk Management)
Ensure good work order of facilities/property to serve clients/customers
Reduce failure rate to ensure quality FM services
Avoid facility failure which can cause property damage and loss of lives
Ensure continued improvement and conformity
Extend the life of physical facilities by reducing downtime of facility function
Support service providers and service delivery staff
The ISO 41001:2018 FMS is further bifurcated into; Hard Facility Management & Soft Facility Management for smooth and easy administration throughout the year.
Hard facilities management
It covers the entire space and infrastructure, more of the physical part of the organization, such as heating, lighting, plumbing, fire safety systems, air conditioning, electro-mechanical maintenance, preventive building maintenance, and more. Hard Facility Management is a permanent type as the content can’t be removed but can be updated.
Soft facilities management
It includes the people and the organization, more related to work and occupational physiology such as building security, cleaning, aesthetics, mail management, catering, office aesthetics, and more. Soft facilities management is of a temporary kind, it can be removed easily and can be changed from time to time.
Our flagship product eFACiLiTY®
helps you to get certified for ISO 41001:2018 (FMS) the global standard in Facility Management.
SIERRA ODC Private Limited, Coimbatore is now one of the first software companies globally to be awarded ISO 41001:2018 Certification
The World’s First International Standard for Facility Management System (FMS)
The process becomes incredibly easy for the customers using eFACiLiTY® to get ISO 41001:2018 (FMS) certification. Especially in the post-pandemic scenario, which calls for a safe & healthy environment for their employees returning to work in this new normal hybrid environment.
SIERRA has achieved this international standard by fully implementing all the requirements using its flagship product eFACiLiTY®, also an efficient automation tool, that helped automate our entire Facility Management operations. By using eFACiLiTY® all the following activities of FMS are Governed, Maintained, Analysed & Reported to comply with the requirements of ISO Standards Facility Management Software.
Facility Management Services in a built environment
Air-conditioning & ventilation system
Concierge services
Fire safety and protection system
Furniture, Office Equipment, Fixtures & Fittings
Plumbing, pipes, and sewage
Electrical supply system & equipment, Standby Genset
Walls, Floors, Doors, Ceiling, pantry, and restrooms
Garden Maintenance and Landscaping
Water supply system, storage & distribution
Lifts, stairs, escalators & walkway
Security, CCTV, patrolling, etc.
Parking bay management etc.
FMS – General requirements
Warranties and concession periods
Occupational safety & health requirements
Contractor’s responsibilities and maintenance services
Costs & expenses, payments, and reimbursements
Subcontracting & ownership
Penalty, liability, and insurance
Obtaining supplies & services and asset handling
Termination and extension
FMS – Technical requirements
Technical Requirements & Key Performance Indicators (TRKPI)
Planned preventive maintenance for each equipment
Method statements & Master Agreed Procedures (MAPs)
Project Operation Guidelines (POGs)
Specific implementation plans for each site
Standard protocols for maintenance and safety
Managing reimbursable for each site
Various checklists & Worker PPE and numerous technical work instructions
Managing deduction formula for each site
FMS – Compliance requirements
Implementation of ISO-relevant standards for the agreed time
Regular auditing and verification for continuous improvement
In Compliance with ISO Standards
- ISO 41001: Facility Management System (2018)
- ISO 9001: Quality Management System (2015)
- ISO 14001: Environment Management System (2015)
- ISO 45001: Occupational Health & Safety System (2018)
FMS – BMS requirements
Mechanical systems & equipment, civil engineering works, electrical works, building maintenance services, ground maintenance, and waste disposal
Corrective maintenance and warranty management
Maintaining all facilities under their intended use/purpose
Complying with legality
Conducting legitimate tests, inspections, and quality analysis for safe operation
Ensuring adequate resources and proper tools
Providing extensive maintenance programs and plans
Energy Management Internal Air Quality (IAQ), ISO 9001 (QMS), ISO 14001(EMS), ISO 41001(FMS), and ISO 27001(ISMS) compliant
Ensuring all supplies and contingency plans
